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Term & conditions

These General Terms and Conditions govern the offer and sale of any product on http://byanabelle.com/. Please read these Terms and Conditions carefully before ordering on our website. By ordering products through this website, you agree to be bound to our Privacy Policy.

USE OF SITE

Use of this site, owned by ANABELLE TSITSIN Ltd., 74-76 Rothschild Blvd, Tel-Aviv, Israel (Company Registered Number: 515424596), is subject to the following legal terms.

Copyrights, all other intellectual property rights, the content of this Site, including trademarks, names, logos (the “Trademarks”) both registered and unregistered are Trademarks owned by ANABELLE TSITSIN LTD, all rights reserved.

Content included on the Site may be accessed by the user for their own internal non-commercial use only. You may not copy, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.

You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.

You will keep any password assigned to you, which permits access to this Site or any part of this Site, strictly confidential and will not divulge it to any other persons. Unauthorized use of this Site, unauthorized entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.

You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.

You will keep any password assigned to you, which permits access to this Site or any part of this Site, strictly confidential and will not divulge it to any other persons. Unauthorized use of this Site, unauthorized entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.

You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s access to and/or use of this Site.

You may not attempt to gain unauthorized access to this Site, computer systems or networks connected to this Site, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material.

You agree that you will not engage in any activities related to this Site that are contrary to applicable laws or regulations.

Unless authorized in writing by ANABELLE, the site A BY ANABELLE expressly prohibits linking of any part of this Site to or from any other Sites (including so-called “deep-linking”).

A BY ANABELLE may terminate your access and use of any part of this Site at any time without notice.

ANABELLE TSITSIN LTD. makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Site.

EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond the control of the Site owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

RETURNS POLICY

You have the right to withdraw from the purchase agreement you entered into within 14 calendar days from the day you receive the Goods, or evidence to that fact, without giving any reason. Returns must be communicated in writing; a template for the return of goods can be found in this Site, but its use is not mandatory. The goods must be returned within 14 calendar days from the date of cancellation. Refunds are to be paid no later than 14 calendar days after the actual return of the goods, or evidence to that fact. ANABELLE TSITSIN LTD. is not obligated to issue any refunds if the goods are received later than 14 calendar days from the written communication of the cancellation of an order.

The goods must be sent to:
ITG GmbH Logistik
ANABELLE TSITSIN LTD.
Eichenstrasse 11
Gate 1
85445 Schwaig
Germany

A BY ANABELLE will not accept returns for any items that have been worn or exposed to damaging elements, and will be determined with sole discretion by A BY ANABELLE. Returns that are soiled or damaged through wear and tear may not be accepted for a refund. Should an item be received by you in a damaged state, we ask you to contact us immediately. We strongly recommend that products are checked thoroughly before they are tried on or any tags or packing are disposed of.

All shoes should be tried on a carpeted surface and kept in protective dust bags provided until you are certain you are keeping them.

The original A BY ANABELLE shoe box is considered a part of the product and shoes returned without it may be sent back to the customer.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU). If you are located outside the EU, you will be required to pay additional taxes and duties on exchanged items.

All undamaged, correctly returned products will be credited to the original purchaser’s account, excluding delivery charges.

While we are unable to exchange items for alternative styles and colors, we are able to assist by ensuring a smooth return and full refund, and will then provide assistance with placing a new order for the preferred item.

IMPORTANT INFORMATION

The goods offered under http://byanabelle.com/ are presented in the form of digital photographs of the actual products. Minor differences between this presentation and how the goods appear in reality do not constitute a defect in the goods ordered. We have made every effort to display all products as accurately as possible to remain true to the colors of our styles that appear on the Site. However, as resolutions and delivery of photographs over digital channels can vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

ORDERS

Once your order has been placed, you will receive a confirmation email that we have received the details of your order. Please note that this is not a confirmation that your order has been accepted by us. We reserve the right not to accept your order for payment, shipping restrictions or stock reasons. If your order is not cancelled, then once your order has been accepted, you will receive a confirmation of the dispatch of your items. ANABELLE TSITSIN LTD. will bear the risk of transport to the customer. The goods will be ready for shipment approximately one day following your order. Unless there are extenuating circumstances, the delivery will be made from the warehouse to the delivery address given by the customer. If you order Product(s) for international delivery, they may be opened and inspected by customs authorities, and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

PRODUCT AVAILABILITY

Although availability may be indicated on the Site, we cannot guarantee product availability. As such, certain products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products, or to cancel any order. If there are any revisions, discontinuances, or cessations, we may, within our discretion, ship products which have substantially similar functionality and specifications to the products ordered, or can cancel your order entirely.

PAYMENTS

ANABELLE TSITSIN LTD. accepts credit card as form of payment for online purchases. As such, the customer will be required to pay any transfer costs or bank charges incurred.

The goods will be delivered as soon as the bank or credit card company has confirmed that payment has been successfully made.

We accept the following credit cards: Visa, Master Card and American Express.

With the exception of counter-claims that are undisputed or have been established by law, a right to withhold or to refuse service on the part of the buyer is excluded in relations between businesspeople.

DISCLAIMER

The content included on this Site is provided on an “as is” basis. A BY ANABELLE does not give any other warranty, express or implied, or make any representation including without limitation that the content included in this Site is complete or accurate or up to date. A BY ANABELLE reserves the right in its sole discretion and without any obligation or notice requirement to change, alter or edit content included in this Site.

A BY ANABELLE will not be liable for any damages (including without limitation for loss of profits, loss of business or of anticipated savings, loss of goodwill, loss of reputation, loss or corruption of data or for any type of special, indirect, incidental or consequential loss or damage) whether arising out of your use or delay or inability to use this Site or its content whether arising in contract, tort (including negligence) or otherwise except in the case of fraud or death or personal injury caused by A BY ANABELLE ‘s negligence.

A BY ANABELLE does not take responsibility for any event which is outside its reasonable control nor for any consequential loss arising from such an event.

You agree that A BY ANABELLE may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. For more information please refer to our Privacy Policy.

From time to time, A BY ANABELLE may change, alter or modify these legal terms. Any changes to these legal terms will be posted on this Site and any use by you of this Site after any such changes have been posted shall be deemed to indicate your agreement to the modified legal terms, but will not affect any orders already placed by you. If you do not agree to the modified legal terms, you should cease use of this Site.

PRIVACY AND COOKIES POLICY

A BY ANABELLE respects our customers’ account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we do not store your full credit card number) is secured and encrypted via standard protocols like SSL Certificate.

Cookies are text files containing small amounts of information which are downloaded to your computer when you visit a website. Afterwards cookies are sent back to the originating website on each following visit, or to another website that recognizes that cookie. We use these cookies to register your settings and preferences. Please note that we have no control over third party cookies.

LEGAL GOVERNANCE

These legal terms shall be governed by and interpreted in accordance with the courts of Israel. The courts of Israel shall have non-exclusive jurisdiction to hear all disputes arising in connection with these conditions.

Size guide

UK ITALY / EU FRANCE USA
3 36 37 6
3.5 36.5 37.5 6.5
4 37 38 7
4.5 37.5 38.5 7.5
5 38 39 8
5.5 38.5 39.5 8.5
6 39 40 9
6.5 39.5 40.5 9.5
7 40 41 10
7.5 40.5 41.5 10.5
8 41 42 11

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